Data Deletion

To request deletion of personal data associated with ConversaFlows, email support@conversa-flows.com with the subject line "Data Deletion Request".

Please include the phone number, email address, or business name connected to the request so we can identify the relevant records.

We aim to acknowledge deletion requests within a few business days.

Verified deletion requests are completed within 30 days unless a longer retention period is required by law, security obligations, or platform compliance requirements.

Deletion requests may cover:

• Contact details submitted through website forms.
• WhatsApp conversation history processed by ConversaFlows.
• Lead records, business onboarding submissions, and support requests.
• AI-generated summaries and conversation metadata tied to the requester.

ConversaFlows may process WhatsApp Business Platform data on behalf of businesses that use the service. We handle deletion requests consistently with Meta Platform policies and WhatsApp Business Platform requirements.

Some records may also exist in Meta or WhatsApp systems outside ConversaFlows. Requests for platform-level deletion may need to be submitted directly through Meta or WhatsApp account tools.

For deletion questions, contact support@conversa-flows.com. ConversaFlows is operated by Sarah Elia Dayan, Registered Business in Israel, Business ID 313907883, Petah Tikva, Israel.